Refund Policy

Strict No Refund Policy

Effective date: November 25, 2025

We appreciate your investment in Change Hack Collective products and services. Please read this Refund Policy carefully before making a purchase.

All Sales Are Final

Except where required by law, all sales are final. We do not offer refunds on:

Digital products, including e-books, downloads, toolkits, and templates
Online courses, workshops, or masterclasses
Membership fees, coaching sessions, or consulting services
Physical products such as books, decks, or printed materials, once the order has been processed

By completing your purchase, you acknowledge and agree to this strict no-refund policy.

Why We Use a No Refund Policy

Our offerings are primarily digital, educational, and experience-based. Once content is delivered or accessed, it cannot truly be returned. Our policy helps us:

Protect the integrity of our intellectual property.
Keep pricing fair for all customers.
Focus our energy on delivering high-quality products and support

Order Review and Responsibility

Before placing an order, please:

Review product descriptions carefully
Confirm quantities, formats, and shipping details for physical products.
Confirm your email address and login information for digital access.

If you have questions before purchasing, contact us, and we will help you choose the option that best fits your needs.

Exceptions Where Required by Law

Where consumer protection laws require refunds, exchanges, or other remedies, we will follow those laws. Examples may include:

Products that arrive damaged or defective
Situations where goods or services were not delivered as promised

In such cases, our first step is to replace the item, restore access, or resolve the issue rather than issue a refund.

Damaged or Incorrect Physical Orders

If your physical product arrives damaged or incorrect:

Contact us within 7 days of delivery
Include your order number and clear photos of the product and packaging

After reviewing your request, we may:

Replace the item.
Send missing items.
Provide another remedy consistent with this policy and applicable law.

Changes or Cancellations

If you need to request a change or cancellation, contact us as soon as possible with your order number. We cannot guarantee that changes or cancellations can be made once processing has begun, especially for digital deliveries or bulk orders.

Contact

For questions about this Refund Policy, contact:

Email: changehackcollective@gmail.com
Subject line: "Refund Policy Question"