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Bulk Shipping Policy

Effective date: November 25, 2025

This Bulk Shipping Policy explains how we handle large-volume orders for physical products, such as books, printed materials, or card decks.
 

Bulk Order Definition

A bulk order is any single order of:

  • 20 or more copies of a book or product

  • Or any order with a total quantity or value over $2,499.00
     

Bulk Order Pricing

Bulk orders may qualify for volume discounts. Discounts are determined by:

  • Product type

  • Order quantity

  • Shipping destination

For current bulk pricing, contact us at changehackcollective@gmail.com with product details and quantities.


Processing Time

Bulk orders generally require additional handling time. Estimated processing:

  • Standard orders: 5 to 7 business days

  • Bulk orders: 7 to 14 business days
     

Processing time begins once payment is received in full and order details are confirmed.


Shipping Methods

We use reputable carriers and will choose shipping methods based on:

  • Order size and weight

  • Destination

  • Delivery timeline requirements
     

Available options may include standard, expedited, and international shipping. Shipping costs are calculated and presented before payment.

 

International Bulk Shipments

For international bulk orders:

  • The customer is responsible for any customs duties, import taxes, or brokerage fees

  • Delivery timelines may vary based on customs processing in the destination country.
     

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

 

Damaged or Missing Items

If your bulk shipment arrives damaged or with missing items:

  • Notify us within  7 days of delivery

  • Provide photos of the packaging and products, along with the order number
     

We will review the claim and, where appropriate, send replacement items or adjust the order. This process does not create any right to a refund beyond what is required by law or covered in our Refund Policy.


Changes or Cancellations

Bulk orders often involve special handling and may not be cancelable once production or fulfillment has started. Contact us as soon as possible if you need to request a change. Approval is not guaranteed.

Email: changehackcollective@gmail.com

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